News & Events from Kitchener-Waterloo Movers

January 21, 2015

Moving Companies In Kitchener Waterloo: Who’s the Best Choice?

By: Heather @ 4:20 pm

When you’re looking for moving companies in Kitchener you don’t want to hire the first one you find in a phone book. Moving is a highly stressful and involved event and you need professionals to ensure it goes as smoothly as possible. It can take a lifetime to fill a home with furniture and possessions that don’t just have monetary value but sentimental value as well. This is just one of many reasons you shouldn’t trust just anyone with your moving needs.

Westmount Moving and Warehousing has been in business since 1938 and in this time, we have proven to be upstanding members of the community and true professionals. Here are just some of the reasons you’re going to want to do business with us. (more…)

January 9, 2015

What to Look for in a Waterloo Moving Company

By: Heather @ 3:52 pm

Just because a friend of a friend has a pickup truck doesn’t mean you should rely solely on them when moving to, or from Waterloo. You’re going to want to hire a professional Waterloo moving company with a proven track record of success who you can trust to ensure a stress-free move. There are many moving companies offering their services in Waterloo, yet it can be difficult to determine which is the best choice. To help you in your search, we have compiled a list of some of the top qualities to look for in a Waterloo moving company.

Years of Service

When you are looking for a Waterloo moving service, experience counts. Make sure you pay attention to a company’s track record because it demonstrates their ability and willingness to deliver every time. While insurance may cover the monetary value of certain objects, nothing can replace the value of sentimental items, such as your child’s hand painting or old family photos. As a result, it’s best to choose a moving company with years of successful moving experience. When you work with a company with experience, you can rest assured your property will be handled with the utmost care and respect, and your items transported in a safe and secure manner.

Successful Moves

The number of successful moves a company has, is as equally important as the number of years a moving service has been in business. When you’re choosing your Waterloo moving company, make sure you ask about the number of successful moves they’ve accomplished. If a mover claims 10 years of service but has only 10 successful moves, you should be wary of this type of ratio. Instead, it’s best to choose a mover with multiple years in the business and a sufficient number of successful moves as well.

Quality of Fleet

Just as you wouldn’t want to ride in a dilapidated taxi, your furniture and belongings shouldn’t be transported in unstable and broken down vehicles. When you are choosing a Waterloo moving company, make sure you pay attention to the quality of the moving trucks and equipment. In addition, the quality of fleet speaks volumes about the integrity and level of business the Waterloo moving service conducts. Any reputable business will perform proper maintenance and ensure their equipment is presentable. Old, dirty, and damaged equipment communicates the level of pride the mover has in their business.

Insurance

When choosing a Waterloo moving company, it’s imperative the mover has sufficient insurance. While choosing a group of guys who move furniture as a side job may seem like the economical choice, it could cost you more in the end if your stuff is damaged. On the other hand, an insured mover will be able to offer the replacement value in the event your personal belongings are damaged in the move.

Professionalism

Undoubtedly, professionalism is a necessary facet of the Waterloo moving company you choose. When you call the company, will a secretary answer the phone from an office or will you have to yell over children screaming in the background when you speak to the mover. If there are hiccups in the move, will the mover call you back or will you have to take them to court to reconcile your differences? In other words, is your mover professional and do they communicate professionalism in all of their work? When you are choosing a Waterloo moving company, you shouldn’t substitute professionalism for a seemingly cheap price.

The Premier Waterloo Moving Company

Westmount Moving and Warehousing has been relocating people for over 70 years. With professional and efficient staff, Westmount Moving works diligently to ensure your move is as enjoyable and simple as possible. Contact Westmount Moving Services today for any of the following services:

  • Local Moving
  • Long Distance Moving Within Canada
  • Long Distance Across the U.S.
  • International Moving
  • Commercial Moving
  • Specialty Moving
  • Employee Relocation
  • Storage and Warehousing
Filed under: News

Things to Consider When Hiring an International Moving Service

By: Heather @ 3:51 pm

When you’re looking for an international moving company, it can be an extremely stressful process. Most people don’t have experience finding an international moving service and do not know where to start. In this case, what you don’t know can hurt you. If you were to choose the wrong mover, your international moving experience could be an international nightmare. Instead of tackling this process without sufficient knowledge, the following information explains a few important facets to consider when hiring an international moving service.

Beware of the Internet

Although a staggering 89% of consumers use Internet search engines to make purchasing decisions, the Internet isn’t the best place to start searching for an international moving service. Several of the movers who advertise on the Internet are either brokers, middlemen or they are unlicensed. If you are considering using a mover you found on the web, you should always verify their license and insurance through your provincial government’s consumer protection agency. In addition, you can check the mover’s reputation through the Better Business Bureau (BBB). After you are sure the business is reputable, you should check to see how long it has been in business.

International Moving Estimates

Moving to another country can undoubtedly be expensive. In addition, the most frequent complaint made against international movers are unexpected fees and being overcharged. To overcome these potential pitfalls, it’s imperative you have a thorough understanding of all potential charges you will be expected to pay. When you meet with an international moving service, make sure you receive a full estimate along with a list of the necessary equipment needed to facilitate the move.

International Moving Experience

Not all international moving services are created equally, which makes it important to know how to differentiate credible businesses from the ones you should steer clear of. One way you can simplify your decision is by interviewing and asking potential movers the right questions. One of the top questions you should ask is where the mover has shipped previously. If a potential mover doesn’t have experience shipping to your respective location, they may not be the best choice. It’s important for your international moving service to have explicit knowledge about the area you will be moving. A mover experienced in your relative country will be privy to the best practices and be able to help you avoid moving pitfalls. This will help make your move as smooth as possible and alleviate some of the stress.

Professional Moving Associations

In Canada, two of the top professional associations for international moving services are the Canadian Association of Movers (CAM) and the International Association of Movers (IAM). For an international moving service to become a member of CAM, they must have been in business for at least two years and submit several documents, such as an insurance certificate showing at least $1 million liability and a cargo limit minimum of $250,000. The International Association of Movers is a global professional coalition of moving, shipping, forwarding, and supply companies. Membership in this association represents the highest level of commitment to the customers. When you are looking for an international moving service, you should check whether the mover is an active member of these two professional associations.

With over 70 years of industry experience, Westmount Moving and Warehousing provides friendly and experienced staff to help facilitate your move. Whether you’re moving across town or across the pond, Westmount Moving and Warehousing is here to make your move as simple and enjoyable as possible.

Filed under: News

Professional Movers in Kitchener Transport Your Items Safely & Securely

By: Heather @ 3:50 pm

Moving home or to new premises should be an exciting experience. Time and again, studies have shown it to be high up on the list of life’s most traumatic events, even up there with divorce! Anything you can do to take out the stress and put in the excitement factor is going to be a bonus. Hiring the right relocation company is a sure-fire way to keep the stress levels to a minimum. Knowing that your goods, whether a precious piece of furniture, expensive china, or maybe your brand new ultra high definition TV, are being handled by a mover company that cares about your belongings as much as you do is going to mean peace of mind during the move.

Westmount Moving and Warehousing has a reputation as movers in Kitchener who have been delivering top rate service for many years. Friendly and efficient, the staff at Westmount Moving will handle your possessions with respect and treat your things with the utmost care. There is no doubt you’ll be impressed by the level of professionalism and how straightforward a move can be when handled by a professional team such as Westmount Moving.

One of the best assurances of the quality of service offered is by our use of the specially designed B.E.S.T. Move Quality Program which enables us to track our performance and gauge exactly what’s most important to the customer to deliver the best service possible.

You can also be assured that our staff have undergone the B.E.S.T. Move Training Program which involves initial screening and a minimum time spent both in the classroom and with hands on experience before they’re sent out on the job. The training given ranges from the practicalities of padding furniture, protecting your property, and just providing you with a first-class customer service.

The B.E.S.T. Quality Move Program also ensures that throughout the move, right from the moment you make your booking to the moment your belongings arrive at your new home, strict procedures have been followed designed to ensure the smoothest possible move. As part of the training, staff are made thoroughly familiar with these procedures and expected to adhere to them which ensures a consistently high level of service and professionalism from staff at Westmount Moving.

Another factor that makes our staff the best movers in Kitchener is that they are kept motivated by a rewards program. Customer feedback surveys and other methods of measuring performance mean staff are rewarded for great service right throughout the year. The B.E.S.T. Move Rewards Program proves to be real motivator for our staff ensuring they deliver the best possible service.

As part of our B.E.S.T. Move Program we are able to gauge the performance of our staff such as their timeliness and so on. All this data is then collated by the Management Team who will then analyse it, and if improvements can be made, then measures are implemented to make them thus ensuring customers receive the highest quality of service.

With over 70 years of experience, Westmount Moving has built up a reputation throughout Kitchener as a relocation company you can trust and who make the whole experience of moving home or premises as stress free as possible. From the moment you make the call to the moment your precious belongings are placed in your new home, you can be assured that you’re dealing with movers in Kitchener who will treat your belongings with care. And by implementing our various B.E.S.T. programs, we have been able to fine tune our service over the years providing you a first-rate experience.

Filed under: News

Looking for a Waterloo Storage Solution? Westmount Moving Can Help!

By: Heather @ 3:49 pm

In the United States, one in every 11 households rents self-storage space, equating to 2.3 billion square feet of stationary bikes, boxes of books and furniture that will never see the light of day again. That’s “78 square miles of rentable storage space… or 7.3 square feet of self-storage space for every man, woman and child in the country,” according to the Self Storage Association, the industry’s official trade organization.

Canadians don’t clamor for clutter reduction to quite the same extent, nor are we as mobile a nation in terms of changing residences. Nonetheless, the opportunity to store goods outside the home is a great convenience, and it’s one we’re taking increasing advantage of. According to 2013’s 4th Quarter reporting figures, there are now more than 3,000 storage facilities in Canada.

If you’re a resident – or are about to become a resident – of the Kitchener-Cambridge-Waterloo Tri-Cities area, and you’re looking for a storage solution, Westmount Moving can help. We have the Waterloo storage solution you need.

BUT I’M NOT MOVING HOME

You don’t have to be! You can stay right where you are, yet still give your home a fresh lease on life by reducing muddles and mess. The best way is by working with Westmount Moving, and taking advantage of our Waterloo storage solution packages.

We’ve been providing services to the good people of the Tri-Cities for approaching eight decades, and are most commonly referred to locally as “Westmount Moving.” That, however, isn’t our full business name. In fact, we’re Westmount Moving and Warehousing, the latter catch-all adjective in fact describing two operations; warehousing and storage.

Primarily, the warehousing function serves businesses seeking either short- or long-term commercial storage needs. As well, our Waterloo storage solutions are set up to serve individuals and families too. We can accommodate everything from a few pieces of furniture, which need a berth for a few days while a local move takes place, through to an entire office building’s furniture and equipment. Of course, we serve the specific needs of those customers using our commercial and residential moving services as well.

YOUR ONE-STOP SHOP

Our highly skilled movers can take over every aspect of a commercial move to storage. One call and our teams can:

  • Box up items
  • Transport items to our government-approved warehouse
  • Shrink-wrap the boxes to pallets
  • Store safely & securely until you decide to pick-up your items

Our warehouse is climate controlled, protected against fire by building-wide sprinkler systems, and equipped with high-tech security and alarm installations. We use palletizing rack storage, and our staff carry out ongoing inventories of all goods in our care. This ensures we know the exact location of everything we’ve been trusted with, on any given day.

You’ll always have access to your property when you work with Westmount Moving and Warehousing.

When your need for storage is at an end, you’re able to collect your goods yourself, all we require is notice of your planned arrival and we will have your items ready for pick-up. As well, we can arrange to have our movers deliver and unpack your items for you as an added convenience. At Westmount Moving, excellent customer service is among our highest priorities.  Find out how Westmount Moving won the 2013 Reader’s Choice Awards for best moving company (at TheRecord.com, a daily online newspaper serving Kitchener-Waterloo), and you’ll realize the benefit of choosing us for your Waterloo moving and storage needs.

But remember, Westmount Moving is far more than just a moving company. We have enough space at our Waterloo warehouse to accommodate almost any amount of commercial goods, and our specialist staff will work with you to ensure your exact needs are catered to. Start the process by calling us today at (519) 895-1100, or use our convenient Contact Us form.

Filed under: News