News & Events from Kitchener-Waterloo Movers

January 9, 2015

Professional Movers in Kitchener Transport Your Items Safely & Securely

By: Heather @ 3:50 pm

Moving home or to new premises should be an exciting experience. Time and again, studies have shown it to be high up on the list of life’s most traumatic events, even up there with divorce! Anything you can do to take out the stress and put in the excitement factor is going to be a bonus. Hiring the right relocation company is a sure-fire way to keep the stress levels to a minimum. Knowing that your goods, whether a precious piece of furniture, expensive china, or maybe your brand new ultra high definition TV, are being handled by a mover company that cares about your belongings as much as you do is going to mean peace of mind during the move.

Westmount Moving and Warehousing has a reputation as movers in Kitchener who have been delivering top rate service for many years. Friendly and efficient, the staff at Westmount Moving will handle your possessions with respect and treat your things with the utmost care. There is no doubt you’ll be impressed by the level of professionalism and how straightforward a move can be when handled by a professional team such as Westmount Moving.

One of the best assurances of the quality of service offered is by our use of the specially designed B.E.S.T. Move Quality Program which enables us to track our performance and gauge exactly what’s most important to the customer to deliver the best service possible.

You can also be assured that our staff have undergone the B.E.S.T. Move Training Program which involves initial screening and a minimum time spent both in the classroom and with hands on experience before they’re sent out on the job. The training given ranges from the practicalities of padding furniture, protecting your property, and just providing you with a first-class customer service.

The B.E.S.T. Quality Move Program also ensures that throughout the move, right from the moment you make your booking to the moment your belongings arrive at your new home, strict procedures have been followed designed to ensure the smoothest possible move. As part of the training, staff are made thoroughly familiar with these procedures and expected to adhere to them which ensures a consistently high level of service and professionalism from staff at Westmount Moving.

Another factor that makes our staff the best movers in Kitchener is that they are kept motivated by a rewards program. Customer feedback surveys and other methods of measuring performance mean staff are rewarded for great service right throughout the year. The B.E.S.T. Move Rewards Program proves to be real motivator for our staff ensuring they deliver the best possible service.

As part of our B.E.S.T. Move Program we are able to gauge the performance of our staff such as their timeliness and so on. All this data is then collated by the Management Team who will then analyse it, and if improvements can be made, then measures are implemented to make them thus ensuring customers receive the highest quality of service.

With over 70 years of experience, Westmount Moving has built up a reputation throughout Kitchener as a relocation company you can trust and who make the whole experience of moving home or premises as stress free as possible. From the moment you make the call to the moment your precious belongings are placed in your new home, you can be assured that you’re dealing with movers in Kitchener who will treat your belongings with care. And by implementing our various B.E.S.T. programs, we have been able to fine tune our service over the years providing you a first-rate experience.

Be Sociable, Share!
Filed under: News

No Comments »

No comments yet.

RSS feed for comments on this post. TrackBack URL

Leave a comment