News & Events from Kitchener-Waterloo Movers

October 25, 2010

Westmount Moving has two of the top ten drivers in the country!

By: Waterloo Movers @ 3:15 pm

North American Van Lines announced the top ten long distance drivers awards for the third quarter of 2010 and Westmount Moving was proud to have two of the top ten drivers in the country!

Anthony Horton and Don Dingwall were identified as being among the top ten drivers in the country based on customer survey responses. Westmount Moving thanks these drivers for their commitment to quality and customer service.

October 19, 2010

Westmount Moving has “Customer Choice Top Ten” agent

By: Waterloo Movers @ 3:18 pm

Based on quality survey ratings for the third quarter of 2010, North American Van Lines’ Quality Department announced the "Customer Choice Top Ten” agent award. Westmount Moving in Kitchener-Waterloo was proud to be named among the top ten agents in the country as chosen by our customers.

"We are committed to being a first class moving company that puts customers first – our selection as a Customer Choice "Top Ten” in Kitchener-Waterloo is testament that we are impressing our customers. I thank the entire team in Kitchener-Waterloo for a job well done!” said Joe Gagnon, President.

Filed under: News,Quality Assurance

September 30, 2010

National Driver Appreciation Week

By: Waterloo Movers @ 3:16 pm

North American Van Lines and Westmount Moving celebrated National Driver Appreciation Week across Canada and the United States during the week of September 19-25th. During this week, we took time to honour our drivers for their hard work and commitment to safety performing one of our economy’s most vital and demanding jobs.

Drivers stopping by North American Van Lines headquarters in Edmonton or Fort Wayne received a warm welcome and a free lunch. Committed fleet drivers also received a gift from North American Van Lines as a token of their appreciation.

At Westmount Moving, we also took the time to thank our long distance drivers for a job well done and to offer each of them a sweater or vest as a small thank you for their hard work.

June 17, 2010

Operations Quality Awards for Q1 2010

By: Waterloo Movers @ 6:54 pm
Steve Oliver, Jim Ward and Florence Schaap

Steve Oliver, Jim Ward and Florence Schaap

Westmount Moving (Waterloo) Operations quality awards for the start to 2010 were celebrated at a breakfast meeting on June 16th at the Holiday Inn in Kitchener.

Two categories, Crew Chief and Crew Member, received awards for our top two performers in each category. These are decided by a combination of several factors:

Mike Fleice, Jim Ward and Florence Schaap

Mike Fleice, Jim Ward and Florence Schaap

  1. personal quality scores based on feedback from our customers
  2. work performance
  3. overall attitude
  4. reliability

Our four awards went out to: Steve Oliver, Jim MacDonald (Crew Chief), Joe Wunder, Mike Fleice (Crew Members)

Joe Wunder, Jim Ward and Florence Schaap

Joe Wunder, Jim Ward and Florence Schaap

Our two month of May awards went out to: Steve Oliver (Crew Chief) and Joe Wunder (Crew Member)

The winners are seen receiving their awards from Jim Ward, Operations Manager, Waterloo Branch and Florence Schaap, Director of Quality and Processes.

Jim MacDonald, Jim Ward and Florence Schaap

Jim MacDonald, Jim Ward and Florence Schaap

Filed under: Quality Assurance
« Newer Posts